Deposit Operations Specialist - Risk & Customer Care

Kleberg Bank; Corpus Christi (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Kleberg Bank, N.A. seeks a Deposit Operations Specialist to support customer service, account maintenance and item processing with integrity and a passion for service.

You will master the bank delivery process and product knowledge to develop customer relationships. Responsibilities include processing deposits and wires, investigating discrepancies and fraud, performing daily balance and recordkeeping, and ensuring compliance with regulatory requirements.

Qualifications

• High School diploma or equivalent and/or related banking experience.
• Competent in branch operations policies and procedures.

Responsibilities

• Provide excellent customer service and handle account maintenance tasks.
• Perform item processing and daily balancing activities.
• Identify, research, and resolve transaction discrepancies and fraud indicators.
• Maintain confidentiality of customer information and comply with regulations.
• Document communications and support fraud investigations.
• Assist in wire transfers and investigation of suspicious activity.

Skills

Customer service

Account maintenance

Item processing

Fraud investigations

Teamwork

Education

High School diploma or equivalent

College degree (preferred)

Tools

Core banking system

Check 21 processing

Job description

Kleberg Bank, N.A. seeks a Deposit Operations Specialist to support customer service, account maintenance and item processing with integrity and a passion for service.

You will master the bank delivery process and product knowledge to develop customer relationships. Responsibilities include processing deposits and wires, investigating discrepancies and fraud, performing daily balance and recordkeeping, and ensuring compliance with regulatory requirements.