Banking Float CSR — Service, Accounts & Cross-Sell

First Arkansas Bank & Trust; Jacksonville (AR); On-site; USD 28,000 - 42,000; Full time

Job summary

First Arkansas Bank & Trust in Jacksonville, AR is seeking a Full-Time Float Customer Service Representative to travel between nearby branches, provide warm customer service, and cross-sell banking products. You will handle teller transactions, support account openings, and maintain strong relationships with customers across Pulaski County.

The role requires at least three months of cash handling and customer service experience; banking experience is a plus.

Qualifications

• Minimum of three months cash handling experience.
• Minimum of three months customer service experience.
• Banking experience preferred, but not required.

Responsibilities

• Utilize relationship-building techniques to deepen customer connections and cross-sell products.
• Perform teller transactions with accuracy to minimize errors.
• Open consumer and business accounts with precision to ensure account integrity.
• Represent the bank in a friendly, professional manner and adhere to branch policies.
• Travel between nearby branches to cover shortages and support customer needs.

Skills

Customer service

Cash handling

Teller transactions

Sales

Cross-selling

Education

High School or better

Job description

First Arkansas Bank & Trust in Jacksonville, AR is seeking a Full-Time Float Customer Service Representative to travel between nearby branches, provide warm customer service, and cross-sell banking products. You will handle teller transactions, support account openings, and maintain strong relationships with customers across Pulaski County.

The role requires at least three months of cash handling and customer service experience; banking experience is a plus.