Floating Banking CSR — Branch Support & Customer Experience

Pathfinder Bank

City of Oswego (NY)

On-site

USD 23,000 - 26,000

Full time

14 days+

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Job summary

Pathfinder Bank is seeking a Customer Service Representative (Floating) to support operations across multiple branch locations. You will handle daily banking transactions, assist with deposits and accounts, and help ensure regulatory compliance while traveling as needed.

Join a community-focused bank where teamwork and customer service excellence drive growth and service delivery. This role offers opportunity for internal mobility within a community banking environment and a supportive team

Qualifications

High school diploma or equivalent.
Prior customer service or cash handling experience.
Ability to travel between branch locations.
Strong communication and interpersonal skills.
Ability to work in a fast-paced banking environment while managing multiple priorities.

Responsibilities

Process customer transactions including deposits, withdrawals, payments, and transfers.
Provide customer service support related to deposit accounts and general banking inquiries.
Assist customers with account opening, product education, and basic financial services needs.
Maintain accuracy in cash handling, balancing, and transaction processing.
Support daily branch operations including teller line coverage and platform assistance.