Customer Service Representative - Northwest Arkansas Floater

First Western Bank; Rogers (AR); On-site; USD 28,000 - 36,000; Full time

Job summary

First Western Bank is seeking a Customer Service Representative for the Northwest Arkansas region. The role involves helping customers with transactions, account maintenance, and opening new accounts or services while building relationships in the branch lobby.

Qualified candidates should have strong customer service and cash handling experience; banking experience is preferred. The company offers a competitive salary and benefits package, with a background check and drug screening required.

Qualifications

• Experience in customer service and cash handling.
• Banking experience preferred.
• Ability to cultivate customer relationships and upsell services.

Responsibilities

• Assist customers with banking needs and transactions.
• Maintain and update customer accounts and records.
• Open new accounts and services for customers and explain options.

Skills

Customer service

Cash handling

Banking experience

Job description

First Western Bank is currently seeking a Customer Service Representative for our Northwest Arkansas Region.

Customer Service Representatives are the face of our company, serving as the spirit of our branch lobbies. Individuals in this position are responsible for assisting customers with their banking needs: completing financial transactions, performing account maintenance, and opening new accounts / services for new and existing customers. This position has continuous customer contact which includes cultivating new business and maintaining customer relationships.

Qualified candidates should have strong customer service and cash handling experience. Banking experience is preferred.

First Western is a full-service financial company offering traditional banking, mortgage, insurance, and investments services. We offer a competitive salary and benefit package, based on qualifications and experience.

Applicants must pass a criminal background check, consumer credit check, as well as a drug screening. EOE