Banking Customer Support Specialist — Growth & Perks

Foothills Bank; Polson (MT); On-site; USD 25,761 - 33,764; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement savings plan

Paid Time Off (PTO)

Job summary

Foothills Bank in Polson, Montana, is looking for a Customer Support Specialist dedicated to providing outstanding service on customer inquiries. This role requires excellent organizational and communication skills to efficiently handle diverse customer needs and inquiries while adhering to bank policies. The compensation ranges from $18.70 to $24.51 per hour, based on experience, and the position offers an extensive benefits package including medical, dental, and PTO options. Join our team for a rewarding career in a supportive environment.

Qualifications

• High degree of attention to detail.
• Ability to prioritize and organize workloads.
• Ability to work professionally and courteously.

Responsibilities

• Answer incoming customer calls with extraordinary service.
• Process telephone transfer requests and check orders.
• Provide customer service on multiple inquiries and disputes.

Skills

Customer service

Organization

Time management

Communication

Education

High school diploma or equivalent

Tools

Word processing software

Spreadsheet software

Jack Henry System

Job description

Foothills Bank in Polson, Montana, is looking for a Customer Support Specialist dedicated to providing outstanding service on customer inquiries. This role requires excellent organizational and communication skills to efficiently handle diverse customer needs and inquiries while adhering to bank policies. The compensation ranges from $18.70 to $24.51 per hour, based on experience, and the position offers an extensive benefits package including medical, dental, and PTO options. Join our team for a rewarding career in a supportive environment.