Banking Customer Experience Specialist

Foothills Bank; Idaho; On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) and Profit-Sharing

Paid Time Off and paid holidays

Job summary

Foothills Bank in Idaho is seeking a dedicated customer service representative to provide exceptional service to customers, assist with inquiries, and maintain account records. Applicants should possess a high school diploma and at least one year of related experience. The role demands excellent communication skills and the ability to uphold confidentiality. Starting salary varies by experience, complemented by a comprehensive benefits package including medical insurance and retirement plans.

Qualifications

• Minimum one year of customer service experience.
• Ability to handle a heavy volume of correspondence.
• Impeccable manners and strong confidentiality measures.

Responsibilities

• Provide exceptional customer service and assist with personal finance inquiries.
• Ensure all correspondence is grammatically accurate and professional.
• Perform routine account maintenance and ensure compliance with policies.

Skills

Customer service experience

Clear communication skills

Organizational skills

Confidentiality

Writing and grammatical skills

Education

High school diploma or equivalent

Tools

Jack Henry Systems

Job description

Foothills Bank in Idaho is seeking a dedicated customer service representative to provide exceptional service to customers, assist with inquiries, and maintain account records. Applicants should possess a high school diploma and at least one year of related experience. The role demands excellent communication skills and the ability to uphold confidentiality. Starting salary varies by experience, complemented by a comprehensive benefits package including medical insurance and retirement plans.