Banking Customer Service & Teller Specialist

Paycom - ATS; Lincoln (NE); On-site; USD 32,000 - 42,000; Full time

Job summary

Security First Bank is seeking a Customer Service Representative in Lincoln, NE to handle daily banking needs, open new accounts, and assist customers with inquiries. You will process transactions, balance cash, and support online banking while maintaining confidentiality in a fast-paced environment.

The role emphasizes strong customer service and relationship-building skills, with opportunities to promote bank products and grow professionally within a locally owned financial services

Qualifications

• High school diploma or GED required.
• Cash-handling or customer service experience preferred.
• Strong customer service, communication, and relationship-building skills.
• Ability to maintain confidentiality and handle multiple tasks in a fast-paced environment.

Responsibilities

• Process customer transactions, including deposits, withdrawals, payments, transfers, ACH, and wire requests.
• Open new accounts, perform account maintenance, and maintain accurate customer records.
• Provide exceptional customer service by assisting with inquiries, problem resolution, and online banking support.
• Balance cash transactions, research discrepancies, and ensure daily operational accuracy.
• Promote bank products and services while maintaining compliance and supporting branch operations.

Skills

Customer service

Cash handling

Banking

Communication

Attention to detail

Confidentiality

Education

High school diploma or GED

Tools

Computer applications

Job description

Security First Bank is seeking a Customer Service Representative in Lincoln, NE to handle daily banking needs, open new accounts, and assist customers with inquiries. You will process transactions, balance cash, and support online banking while maintaining confidentiality in a fast-paced environment.

The role emphasizes strong customer service and relationship-building skills, with opportunities to promote bank products and grow professionally within a locally owned financial services