Banking Customer Service Specialist

Security First Bank; Beatrice (NE); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental & vision insurance

401(k) with company match

Paid time off & paid holidays

Employee assistance program (EAP)

Life & disability insurance

Professional development & career grow

Job summary

Security First Bank in Beatrice, NE is seeking a Customer Service Representative to assist customers with everyday banking needs, process transactions, open new accounts, and answer questions. This is a full-time daytime role with occasional Saturdays.

The role requires a high school diploma, basic accounting familiarity, strong Excel and Office skills, and excellent communication while handling confidential information.

Qualifications

• High school diploma or equivalent required.
• Two years of accounting, bookkeeping, or financial services experience preferred.
• Understanding of accounting principles and financial recordkeeping.
• Proficiency in Microsoft Office, particularly Excel.
• Strong analytical, organizational, communication, and problem-solving skills, with the ability to maintain confidentiality and accuracy.

Responsibilities

• Reconcile general ledger, subsidiary, and correspondent bank accounts, ensuring accuracy and resolving discrepancies.
• Process accounts payable transactions and support related reporting activities.
• Maintain balanced financial records through account analysis, reconciliations, and documentation.
• Support cash management activities, official check settlements, and CDARS transactions.
• Prepare financial reports and provide operational support to the accounting department.

Skills

Analytical skills

Organizational skills

Communication skills

Problem solving

Confidentiality

Education

High school diploma

Tools

Microsoft Excel

Microsoft Office

Job description

Security First Bank in Beatrice, NE is seeking a Customer Service Representative to assist customers with everyday banking needs, process transactions, open new accounts, and answer questions. This is a full-time daytime role with occasional Saturdays.

The role requires a high school diploma, basic accounting familiarity, strong Excel and Office skills, and excellent communication while handling confidential information.