Banking Customer Service & Teller Specialist

Automatic Data Processing, Inc.; California; On-site; USD 36,000 - 52,000; Full time

Job summary

Automatic Data Processing, Inc. in Alhambra, CA seeks a Customer Services Rep to handle teller transactions and provide friendly, accurate service to customers. You will process deposits/withdrawals, open accounts, and refer customers to bank specialists as needed.

Ideal candidates have 6–12 months of cash handling or retail customer service experience, strong communications, and basic computer skills including Word and Excel. Weekend and extended hours availability is preferred.

Qualifications

• 6-12 months of cash handling or retail customer service experience.
• PC literacy and typing proficiency; experience with banking software, Word and Excel.
• Good oral and written communication; ability to discuss products and services with customers.
• Ability to give and receive feedback to improve skills and knowledge.
• Reliable attendance and punctual start times; able to work weekends and extended hours.
• Willingness to commute as required for business needs.
• Bilingual English/Chinese preferred (Mandarin or Cantonese).

Responsibilities

• Teller Operations: Perform deposits and withdrawal transactions; balance cash drawer.
• New Accounts: Open accounts for bank products and provide information and solutions.
• Sales and Services: Identify cross-sell opportunities and maintain customer relationships.
• Procedural: Follow security procedures and protect customer and bank information.

Skills

Cash handling

Customer service

Sales experience

PC literate

Typing proficient

Data entry

10-Key

Banking software

Microsoft Word

Microsoft Excel

Communication skills

Feedback skills

Attendance

Commute

Weekend hours

Bilingual English/Chinese

Tools

Banking software

Job description

Automatic Data Processing, Inc. in Alhambra, CA seeks a Customer Services Rep to handle teller transactions and provide friendly, accurate service to customers. You will process deposits/withdrawals, open accounts, and refer customers to bank specialists as needed.

Ideal candidates have 6–12 months of cash handling or retail customer service experience, strong communications, and basic computer skills including Word and Excel. Weekend and extended hours availability is preferred.