Banking Customer Service Specialist (Teller)

Mechanics Bank-Ohio; Mansfield (OH); On-site; USD 32,000 - 45,000; Full time

Job summary

Mechanics Bank in Mansfield, OH is seeking a friendly Customer Service Representative to support our customers with accuracy and professionalism.

You will service the window, receive funds, process transactions, sell money orders and checks, balance daily cash, follow security procedures, and clearly communicate policies while delivering exceptional service to every caller and visitor.

Excellent communication, cash handling, and a commitment to helping customers will help you thrive in our team.

Qualifications

• High School or GED required.
• Successful completion of in-house CSR training.
• Previous CSR experience and cash handling/customer service experience.
• Proficient with Microsoft Office and bank systems.
• Commitment to Mechanics' vision and professional growth.
• Customer service aptitude and professional appearance.
• Courteous, cooperative, detail-oriented work ethic.

Responsibilities

• Assist customers at the window; receive funds and process transactions.
• Sell money orders, cashier's checks, traveler's checks; accept stop payments.
• Follow bank security procedures and communicate policies clearly.
• Balance daily transactions and verify cash totals.
• Support ATM balancing, vault duties, and supervisor overrides as needed.

Skills

Accuracy

Adaptability

Customer oriented

Written communication

Oral communication

Working Under Pressure

Detail oriented

Organized

Teamwork

Coachable

Stability

Education

High School or GED

Tools

MS Office

Job description

Mechanics Bank in Mansfield, OH is seeking a friendly Customer Service Representative to support our customers with accuracy and professionalism.

You will service the window, receive funds, process transactions, sell money orders and checks, balance daily cash, follow security procedures, and clearly communicate policies while delivering exceptional service to every caller and visitor.

Excellent communication, cash handling, and a commitment to helping customers will help you thrive in our team.