Bank Teller: Customer Service & Transaction Specialist

F&M; Ohio; On-site; USD 32,000 - 42,000; Full time

Job summary

F&M Bank in Ohio is seeking a reliable teller who handles customer transactions, builds lasting relationships, and promotes banking products with precision and care.

You will reconcile cash, reference referrals, comply with policies, and work closely with teammates to deliver friendly, secure service to every customer.

The role requires a high school diploma or equivalent, cash handling experience, strong communication, and time management; background checks are required.

Qualifications

• High school diploma or equivalent (or 1–3 months related training/experience).
• Basic math and computer skills required.
• Cash-handling experience highly preferred.
• Strong communication and time-management abilities; customer-focused.

Responsibilities

• Handle account transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier’s checks, and opening and closing accounts.
• Identify customer needs, provide information on new products and services, and refer customers to branch representatives.
• Meet and exceed referral production goals as set by retail leadership.
• Reconcile cash drawers at the end of your shift, count and package coins and currency, turn in any excess or damaged currency to head teller.
• Track, record, report, and store transactional information and special requests.
• Provide a high level of customer service, providing answers and assistance with a smile.
• Comply and satisfactorily pass tests for bank policy and regulatory compliance that apply to position.
• Other duties as assigned.

Skills

Basic math

Computer skills

Cash-handling experience

Excellent communication

Time-management skills

Background check

Education

High school diploma or equivalent

Job description

F&M Bank in Ohio is seeking a reliable teller who handles customer transactions, builds lasting relationships, and promotes banking products with precision and care.

You will reconcile cash, reference referrals, comply with policies, and work closely with teammates to deliver friendly, secure service to every customer.

The role requires a high school diploma or equivalent, cash handling experience, strong communication, and time management; background checks are required.