Banking Customer Service Specialist – Growth Path

WaFd Bank; Eugene (OR); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Stock options

401(k) plan

Paid Parental Leave

Life and AD&D insurance

Long-term disability

Tuition Reimbursement

Employee assistance programs

Pre-tax health and dependent-care

Job summary

WaFd Bank is hiring a Customer Service Representative (CSR) to strengthen community financial health by delivering friendly, accurate banking services. This role emphasizes a positive first impression, integrity, and adherence to regulatory policies within a straightforward Monday–Friday work schedule.

The CSR will engage with clients, process transactions, and use multiple computer systems with proficient Microsoft Office skills, contributing to a highly engaged team and a comprehensive

Qualifications

• High school diploma or approved equivalent.
• Basic math skills, 10-key and keyboarding.
• Proficient in standard Microsoft Office tools such as Excel, Word, Teams, and Outlook.
• Well-developed smart phone and digital channel skills.
• Must be organized and display excellent communication skills and a personable attitude.

Responsibilities

• Provide friendly and courteous service while performing accurate banking transactions.
• Serve as a positive first impression in the branch and assist clients with basic inquiries.

Skills

Customer service

Interpersonal skills

Attention to detail

Communication

Tech savvy

Regulatory compliance

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

WaFd Bank is hiring a Customer Service Representative (CSR) to strengthen community financial health by delivering friendly, accurate banking services. This role emphasizes a positive first impression, integrity, and adherence to regulatory policies within a straightforward Monday–Friday work schedule.

The CSR will engage with clients, process transactions, and use multiple computer systems with proficient Microsoft Office skills, contributing to a highly engaged team and a comprehensive