Banking Customer Advocate — Growth & Service Excellence

WaFd Bank; Ruidoso (NM); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401(k) plan

Tuition Reimbursement

Employee assistance programs

Job summary

WaFd Bank is seeking a Customer Service Representative (CSR) to contribute to the positive financial health of our community. As a CSR, you will create a friendly atmosphere by providing excellent service and performing banking transactions accurately.

This position offers Monday to Friday work hours, weekends off, and a strong focus on internal promotions. You will enjoy a comprehensive benefits package including health insurance and paid time off.

Qualifications

• Previous work in retail, consumer service delivery, or client relations.
• Basic math skills, 10-key and keyboarding.
• Must be organized and display excellent communication skills.

Responsibilities

• Provide friendly and courteous service to clients.
• Perform efficient and accurate banking transactions.

Skills

Customer service

Attention to detail

Proficient in Microsoft Office

Communication skills

Integrity

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft Teams

Microsoft Outlook

Job description

WaFd Bank is seeking a Customer Service Representative (CSR) to contribute to the positive financial health of our community. As a CSR, you will create a friendly atmosphere by providing excellent service and performing banking transactions accurately.

This position offers Monday to Friday work hours, weekends off, and a strong focus on internal promotions. You will enjoy a comprehensive benefits package including health insurance and paid time off.