Banking CSR — Grow Your Career & Make a Difference

WaFd Bank; Anacortes (WA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Stock options

401(k) plan

Paid Parental Leave

Life and AD&D insurance

Long-term disability

Tuition Reimbursement

Employee assistance programs

Pre-tax health and dependent-care

Job summary

WaFd Bank is hiring a Customer Service Representative (CSR) to join our branch team. You will greet customers, handle teller transactions, answer questions, and promote banking products with accuracy and courtesy.

Our CSR role emphasizes integrity, teamwork, and a strong customer-first attitude. Monday–Friday schedule, with opportunities for growth. Competitive benefits and supportive environment are provided.

Qualifications

• High school diploma or approved equivalent.
• Basic math skills, 10-key and keyboarding.
• Proficient in standard Microsoft Office tools such as Excel, Word, Teams, and Outlook.
• Well-developed smart phone and digital channel skills.
• Must be organized and display excellent communication skills and a personable attitude.

Responsibilities

• Provide a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions.
• Greet customers and respond to inquiries with professionalism and empathy.
• Assist customers with basic account needs and teller transactions.
• Promote banking products and services to meet customer needs while ensuring compliance.

Skills

Customer service

Attention to detail

Tech savvy

Integrity / work ethic

Communication

Education

High school diploma or equivalent

Tools

Excel

Word

Teams

Outlook

Job description

WaFd Bank is hiring a Customer Service Representative (CSR) to join our branch team. You will greet customers, handle teller transactions, answer questions, and promote banking products with accuracy and courtesy.

Our CSR role emphasizes integrity, teamwork, and a strong customer-first attitude. Monday–Friday schedule, with opportunities for growth. Competitive benefits and supportive environment are provided.