Banking Customer Service Associate — Growth & Impact

WaFd Bank; Twin Falls (ID); On-site; USD 25,000 - 27,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Job summary

WaFd Bank is seeking a Customer Service Representative to deliver courteous banking service and accurate transactions in a fast-paced branch environment. This role supports a friendly customer experience Monday through Friday with weekends off, and offers opportunities for career growth within a long-standing community bank.

Join a team that values integrity, teamwork, and service, and benefit from a comprehensive benefits package designed to support your well-being and financial future.

Qualifications

• High school diploma or approved equivalent.
• Basic math skills, 10-key and keyboarding.
• Proficient in standard Microsoft Office tools such as Excel, Word, Teams, and Outlook.
• Well-developed smart phone and digital channel skills.

Responsibilities

• Provide a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions.
• Assist customers with routine banking needs and questions.
• Support branch operations and adhere to bank policies and procedures.

Skills

Customer service

Attention to detail

Communication skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Excel

Word

Outlook

Teams

Job description

WaFd Bank is seeking a Customer Service Representative to deliver courteous banking service and accurate transactions in a fast-paced branch environment. This role supports a friendly customer experience Monday through Friday with weekends off, and offers opportunities for career growth within a long-standing community bank.

Join a team that values integrity, teamwork, and service, and benefit from a comprehensive benefits package designed to support your well-being and financial future.