Banking CSR: Growth, Great Hours & Benefits

WaFd Bank; Northern (KY); Hybrid; USD 37,000 - 40,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Stock options

401(k)

Parental Leave

Life insurance

Disability insurance

Tuition reimbursement

Employee assistance program

Pre-tax benefits

Job summary

WaFd Bank is hiring a Customer Service Representative to support branch operations by delivering friendly, accurate banking services and handling transactions with integrity.

Ideal candidates have strong communication skills, basic math, and comfort with Microsoft Office and digital channels. This full-time role offers a structured schedule, growth opportunities, and comprehensive benefits.

Qualifications

• High school diploma or approved equivalent.
• Basic math skills, 10-key and keyboarding.
• Proficient in Excel, Word, Teams, and Outlook.
• Well-developed smart phone and digital channel skills.
• Must be organized and display excellent communication skills and a personable attitude.

Responsibilities

• Provide friendly service and accurate banking transactions.
• Represent WaFd Bank with a positive first impression and courteous service.

Skills

Customer service

Communication

Microsoft Office

Digital channels

Attention to detail

Team player

Integrity

Education

High school diploma

Tools

Excel

Word

Teams

Outlook

Job description

WaFd Bank is hiring a Customer Service Representative to support branch operations by delivering friendly, accurate banking services and handling transactions with integrity.

Ideal candidates have strong communication skills, basic math, and comfort with Microsoft Office and digital channels. This full-time role offers a structured schedule, growth opportunities, and comprehensive benefits.