Banking Customer Service Specialist — Growth & Community Impact

Bar Harbor Bankshares; Lebanon (NH); On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Paid time off

Paid holidays

Wellness program

Continuing education benefits

Employee stock purchase plan

Referral incentives

Job summary

Bar Harbor Bank & Trust in Lebanon, NH, is seeking a Customer Service Representative for the Heater Rd location. As the first point of contact for our customers, you will assist with day-to-day financial needs, developing trusted relationships in a fast-paced, collaborative environment.

You will process transactions, provide exceptional service, and help customers with account openings while learning banking basics and products to support branch goals.

Qualifications

• Customer service experience is essential for handling inquiries and building relationships.

Responsibilities

• Assist customers in identifying financial needs and recommend additional products and services.
• Recognize opportunities to refer loans, trusts, investments, and other services.
• Help meet branch goals in deposits and loans through quality service and referrals.
• Build trusting relationships with community members and participate in community growth.
• Process transactions promptly and courteously while maintaining accuracy.
• Provide exceptional service and follow up on inquiries to ensure satisfaction.

Skills

Customer service

Communication

Tools

Windows

Job description

Bar Harbor Bank & Trust in Lebanon, NH, is seeking a Customer Service Representative for the Heater Rd location. As the first point of contact for our customers, you will assist with day-to-day financial needs, developing trusted relationships in a fast-paced, collaborative environment.

You will process transactions, provide exceptional service, and help customers with account openings while learning banking basics and products to support branch goals.