Banking Customer Service Specialist — Community Growth

Bar Harbor Bankshares; Illinois; On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Referral incentives

Employee stock purchase plan

Medical/dental/vision/life insurance

Paid holidays

401(k) plan

Paid time off

Wellness program

Continuing education benefits

Job summary

Bar Harbor Bank & Trust is seeking a Customer Service Representative for the Randolph, Vermont branch. This on-site, full-time role is 40 hours per week and involves assisting customers, identifying financial needs, and referring loans, investments, and other services.

The position requires a customer-focused approach, basic Windows skills, and the ability to build trusted relationships within the community. Competitive pay and benefits accompany opportunities for growth and advancement.

Qualifications

• Experience in delivering high-quality customer service in a fast-paced environment.
• Ability to recognize opportunities to refer loans, trusts, investments, and other bank services.

Responsibilities

• Assist customers in identifying financial needs and recommend products and services.
• Make referrals for loans, trusts, investments, insurance, and other services.
• Process transactions promptly, courteously and accurately.
• Build trusted relationships with community members served.
• Support branch goals in deposits and loans.
• Provide resolutions and follow through for customer inquiries.

Skills

Customer service

Sales referrals

Banking knowledge

Windows basic knowledge

Tools

Windows

Job description

Bar Harbor Bank & Trust is seeking a Customer Service Representative for the Randolph, Vermont branch. This on-site, full-time role is 40 hours per week and involves assisting customers, identifying financial needs, and referring loans, investments, and other services.

The position requires a customer-focused approach, basic Windows skills, and the ability to build trusted relationships within the community. Competitive pay and benefits accompany opportunities for growth and advancement.