Banking Customer Service Specialist — Growth & Community Impact

Bar Harbor Bankshares; Williamstown (KY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Referral incentives

Employee stock purchase plan

Medical/Dental/Vision/Life insurance

Paid holidays

401(k) plan

Paid time off

Wellness program

Continuing education benefits

Job summary

Bar Harbor Bank & Trust in Williamstown, Vermont is seeking a Customer Service Representative to be the first point of contact for our customers, helping with day-to-day financial needs and building trusted relationships across the community. You will work in a fast-paced, cooperative environment supporting clients with deposits, accounts and basic banking inquiries.

The position is full-time, offers competitive pay, incentives and a strong benefits package including insurance options,

Qualifications

• Interest and experience in customer service.
• Working knowledge of Windows.

Responsibilities

• Assist customers in identifying their financial needs and contribute toward the success of the company by recommending additional products and services.
• Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
• Gain an understanding of the banking industry and begin to contribute toward meeting branch goals in a variety of categories, including deposits and loans.
• Build trusting relationships with individuals in the communities we serve.
• Be an active participant in, and advocate for, community growth and prosperity.
• Process transactions for customers in a prompt, efficient, courteous and professional manner.
• Provide exceptional customer service, reach effective resolutions, and follow through with customers for all inquiries.

Tools

Windows

Job description

Bar Harbor Bank & Trust in Williamstown, Vermont is seeking a Customer Service Representative to be the first point of contact for our customers, helping with day-to-day financial needs and building trusted relationships across the community. You will work in a fast-paced, cooperative environment supporting clients with deposits, accounts and basic banking inquiries.

The position is full-time, offers competitive pay, incentives and a strong benefits package including insurance options,