Banking Customer Experience Specialist

Bar Harbor Bank & Trust; Peterborough (NH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Referral incentives

Employee stock purchase plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

401(k)

Paid time off

Wellness program

Continuing education benefits

Job summary

Bar Harbor Bank & Trust is seeking a Customer Service Representative for the Peterborough, NH branch. This role focuses on assisting customers with day-to-day banking needs, building trusted relationships, and promoting bank services in a fast-paced, collaborative environment.

The position offers 40 hours per week at the Peterborough branch, with opportunities to help customers with deposits, loans, and other financial needs while delivering exceptional service.

Qualifications

• Experience in customer service is preferred.
• Basic knowledge of banking products and services helpful.
• Strong interpersonal and communication skills are required.

Responsibilities

• Assist customers with day-to-day financial needs and advise on suitable products and services.
• Identify opportunities to refer customers to loans, trusts, investments, insurance, and other bank services.
• Help the branch meet goals in deposits and loans.
• Build trust and lasting relationships within the community the branch serves.
• Engage in community growth and represent the bank professionally.
• Process transactions accurately and promptly while delivering courteous service.
• Resolve customer inquiries and follow through to ensure satisfaction.

Skills

Customer service

Communication

Sales referrals

Relationship building

Education

High School or better

Tools

Windows

Job description

Bar Harbor Bank & Trust is seeking a Customer Service Representative for the Peterborough, NH branch. This role focuses on assisting customers with day-to-day banking needs, building trusted relationships, and promoting bank services in a fast-paced, collaborative environment.

The position offers 40 hours per week at the Peterborough branch, with opportunities to help customers with deposits, loans, and other financial needs while delivering exceptional service.