Banking Customer Service Specialist - On-Site NH

Bar Harbor Bank & Trust; Northern (KY); Hybrid; USD 24,000 - 30,000; Full time

Job summary

Bar Harbor Bank & Trust in Piermont, New Hampshire, is seeking a Customer Service Representative to serve as the first point of contact for customers. This on-site role supports daily banking needs and helps build trusted relationships in the community.

The position is 30 hours per week, with a focus on identifying customer needs, guiding referrals for loans and investments, and handling transactions with prompt, courteous service. Equal opportunity employer.

Qualifications

• High School diploma or better is required.
• Customer service experience preferred.
• Working knowledge of Windows is essential.

Responsibilities

• Assist customers in identifying their financial needs and contribute toward the success of the company by recommending additional products and services.
• Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
• Gain an understanding of the banking industry and begin to contribute toward meeting branch goals in a variety of categories, including deposits and loans.
• Build trusting relationships with individuals in the communities we serve.
• Be an active participant in, and advocate for, community growth and prosperity.
• Process transactions for customers in a prompt, efficient, courteous and professional manner.
• Provide exceptional customer service, reach effective resolutions, and follow through with customers for all inquiries.

Education

High School or better

Job description

Bar Harbor Bank & Trust in Piermont, New Hampshire, is seeking a Customer Service Representative to serve as the first point of contact for customers. This on-site role supports daily banking needs and helps build trusted relationships in the community.

The position is 30 hours per week, with a focus on identifying customer needs, guiding referrals for loans and investments, and handling transactions with prompt, courteous service. Equal opportunity employer.