Banking Customer Service Specialist

Mechanics Bank; Iowa; On-site; USD 29,000 - 44,000; Full time

Benefits offered by this job

Medical, prescription, dental, and vis

401(k) and Roth 401(k) with company

11 paid holidays, sick days, vacation

Job summary

Mechanics Bank seeks a branch Teller to perform routine teller transactions, assist customers, and ensure accurate cash handling. The role focuses on delivering exceptional customer service, promoting banking products, and maintaining compliance with policies and security measures.

The position requires at least a high school diploma, 1 year in banking or cash handling, and strong interpersonal skills. It offers on-site work at a Mechanics Bank location with competitive hourly pay and benefits.

Qualifications

• High School Degree or GED required.
• 1 year in a banking environment with basic knowledge of bank deposit products and services preferred.
• 1 year in customer service and cash handling in a customer-facing role required.
• Excellent interpersonal skills, attention to detail, and ability to work independently or as part of a team.

Responsibilities

• Perform routine teller transactions including deposits, withdrawals, check cashing, payments, and transfers.
• Provide exemplary customer service in person and by phone, explain products, rates, and services.
• Maintain cash balance, follow cash handling policies, and prevent fraud.
• Complete compliance tasks and assist with branch audits when required.

Skills

Cash handling

Customer service

Attention to detail

Teamwork

Decision making

Education

High School Diploma or GED

Tools

Banking software

Job description

Mechanics Bank seeks a branch Teller to perform routine teller transactions, assist customers, and ensure accurate cash handling. The role focuses on delivering exceptional customer service, promoting banking products, and maintaining compliance with policies and security measures.

The position requires at least a high school diploma, 1 year in banking or cash handling, and strong interpersonal skills. It offers on-site work at a Mechanics Bank location with competitive hourly pay and benefits.