Banking Customer Service Specialist

Mechanics Bank; United States; On-site; USD 28,000 - 44,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Paid holidays

Job summary

Mechanics Bank in Madison Park seeks a full-time Customer Service Representative to process routine teller transactions, assist customers, and uphold banking policies. You will balance cash, handle deposits and withdrawals, and support branch operations with accuracy and professionalism.

The role emphasizes strong communication, attention to detail, and teamwork. Requirements include a High School degree or GED and at least one year in banking and cash handling; prior customer service experience

Qualifications

• High School Degree or GED required.
• Minimum of 1 year experience in a banking environment with basic knowledge of bank deposit products and services preferred.
• 1 year in customer service and cash handling experience in a customer facing role required.
• Excellent interpersonal skills, attention to detail, and customer service.

Responsibilities

• Performs routine teller transactions with accuracy and in line with procedures.
• Delivers exemplary customer service in person and over the phone.
• Maintains and balances cash, reviews transactions for red flags, and refers issues as needed.
• Gathers data and processes reports to ensure compliance with policies and regulations.

Skills

Customer service

Cash handling

Attention to detail

Interpersonal skills

Teamwork

Decision making

Communication

Education

High School Degree or GED

Job description

Mechanics Bank in Madison Park seeks a full-time Customer Service Representative to process routine teller transactions, assist customers, and uphold banking policies. You will balance cash, handle deposits and withdrawals, and support branch operations with accuracy and professionalism.

The role emphasizes strong communication, attention to detail, and teamwork. Requirements include a High School degree or GED and at least one year in banking and cash handling; prior customer service experience