Banking Customer Service Specialist

West Michigan Community Bank; Holland (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

West Michigan Community Bank in Downtown Holland, MI is looking for a Customer Service Representative to assist customers with transactions in a fast and courteous manner. This role involves processing financial transactions both face-to-face and over the phone while providing excellent service.

The ideal candidate will possess a high school diploma and have experience in customer service. Responsibilities include handling cash transactions, cross-selling bank products, and ensuring accurate cash drawer balancing.

Qualifications

• Experience in cash handling is preferred.
• Professional customer service experience is required.

Responsibilities

• Process various financial transactions for customers.
• Cross-sell and refer products and services whenever possible.
• Accurate balancing of cash drawer.

Skills

Customer service skills

Cash handling

Communication

Education

High School Diploma or equivalent

Job description

West Michigan Community Bank in Downtown Holland, MI is looking for a Customer Service Representative to assist customers with transactions in a fast and courteous manner. This role involves processing financial transactions both face-to-face and over the phone while providing excellent service.

The ideal candidate will possess a high school diploma and have experience in customer service. Responsibilities include handling cash transactions, cross-selling bank products, and ensuring accurate cash drawer balancing.