Banking Customer Service & Sales Advocate

First Hawaiian Bank; Honolulu (HI); On-site; USD 26,174 - 30,996; Full time

Job summary

A leading financial institution in Honolulu seeks a highly engaging Customer Service Representative I to provide quality customer service and promote bank products at the Kaimuki Branch. The ideal candidate should have an Associate’s degree and at least 2 years of experience in a financial institution or retail sales. Strong communication skills are essential. This position offers an hourly pay range of $19.00 - $22.50, and a supportive team environment.

Qualifications

• Mandatory completion of FHB CSR School upon acceptance.
• Minimum of 2 years as a commercial savings teller or retail sales.
• Strong verbal and interpersonal communication skills are required.
• Ability to use judgment regarding customer transactions.

Responsibilities

• Provide quality customer service to bank customers.
• Promote the Bank’s products and services.
• Act as an initial contact for customer referrals.
• Project a professional image as a representative of the Bank.

Skills

Customer service skills

Verbal communication

Interpersonal skills

PC skills

Education

Associate’s degree in business

Job description

A leading financial institution in Honolulu seeks a highly engaging Customer Service Representative I to provide quality customer service and promote bank products at the Kaimuki Branch. The ideal candidate should have an Associate’s degree and at least 2 years of experience in a financial institution or retail sales. Strong communication skills are essential. This position offers an hourly pay range of $19.00 - $22.50, and a supportive team environment.