Banking Customer Service Pro — Growth & Community Impact

Bar Harbor Bankshares; Bangor (ME); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Referral incentives

Employee stock purchase plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Paid holidays

Paid time off

Wellness program

Continuing education

Job summary

Bar Harbor Bank & Trust is seeking a Customer Service Representative at our Stillwater Ave, Bangor, Maine branch. This 40-hour-per-week position focuses on helping customers with everyday financial needs and building trusted relationships.

You will process transactions, identify customer needs, and make referrals to loans, trusts, investments, and other services while supporting branch goals in deposits and loans. Strong customer service and Windows knowledge are essential.

Qualifications

• Interest and experience in customer service.
• Working knowledge of Windows OS essential.
• Ability to identify financial needs and make referrals.

Responsibilities

• Assist customers in identifying their financial needs and refer loan, trust, investment, and other services.
• Recognize and seize opportunities to refer loans, trusts, investments, and other services.
• Help customers meet branch goals in deposits and loans; support community growth.
• Build trusting relationships with community members served by the bank.
• Be an active advocate for community growth and prosperity.
• Process customer transactions promptly, courteously, and professionally.
• Provide exceptional service, resolve inquiries, and follow up with customers.

Skills

Customer service

Cash handling

Windows OS

Tools

Windows OS

Job description

Bar Harbor Bank & Trust is seeking a Customer Service Representative at our Stillwater Ave, Bangor, Maine branch. This 40-hour-per-week position focuses on helping customers with everyday financial needs and building trusted relationships.

You will process transactions, identify customer needs, and make referrals to loans, trusts, investments, and other services while supporting branch goals in deposits and loans. Strong customer service and Windows knowledge are essential.