Banking Customer Service & Accounts Specialist

Penn Community Bank; Quakertown (Bucks County); Presencial; USD 34.000 - 42.000; Jornada completa

Descripción de la vacante

Penn Community Bank in Quakertown, PA seeks a friendly, detail-oriented team member to process customer transactions, open and maintain personal and business accounts, and assist customers with inquiries. You will use bank computer systems, coordinate with departments, and provide outstanding service while upholding bank policies.

The role includes occasional Saturdays and ongoing customer onboarding calls.

Formación

• Knowledge of bank products and services.
• Excellent customer service and communication skills.
• Ability to interact well with team members and customers.
• Attention to detail and accuracy.
• Basic computer skills; ability to multi-task and stay organized.

Responsabilidades

• Process customer transactions accurately and efficiently with proper forms.
• Open personal and business accounts using banking systems.
• Assist customers with account maintenance and enquiries.
• Coordinate with departments to resolve customer requests promptly.
• Support onboarding calls and outbound campaigns as required.
• Maintain cash balance and balance transactions at day end.

Conocimientos

Bank products

Customer service

Communication

Attention to detail

Multi-tasking

Educación

High School diploma or equivalent

Descripción del empleo

Penn Community Bank in Quakertown, PA seeks a friendly, detail-oriented team member to process customer transactions, open and maintain personal and business accounts, and assist customers with inquiries. You will use bank computer systems, coordinate with departments, and provide outstanding service while upholding bank policies.

The role includes occasional Saturdays and ongoing customer onboarding calls.