Banking Customer Care Specialist - Phone Support

Southern Bank; Chillicothe (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

Southern Bank is looking for a full-time call center representative to provide quality service and sell appropriate products to customers. This role emphasizes excellent customer service and problem resolution skills.

The ideal candidate should have a high school diploma and should possess strong interpersonal skills, with the ability to organize and manage multiple tasks efficiently.

Qualifications

• Ability to use and learn current technology and software applications related to position.
• Solid customer service and problem resolution skills are required.
• Good follow-through and strong organizational skills are essential.

Responsibilities

• Receive and handle incoming customer service calls via telephone.
• Promote strong customer relationships in a professional manner.
• Provide exceptional customer service by addressing customer inquiries.

Skills

Customer service

Problem resolution

Interpersonal skills

Organizational skills

Education

High school diploma or equivalent

Job description

Southern Bank is looking for a full-time call center representative to provide quality service and sell appropriate products to customers. This role emphasizes excellent customer service and problem resolution skills.

The ideal candidate should have a high school diploma and should possess strong interpersonal skills, with the ability to organize and manage multiple tasks efficiently.