Banking Customer Advocate — Flexible Hours & Growth

First Community Bancshares, Inc.; Euless (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

First Community Bancshares, Inc. in Euless, TX seeks a customer service oriented Teller to handle cash transactions in a high-volume branch environment. You will assess customer needs, suggest bank products, and support daily operations with accuracy and compliance.

The role emphasizes team collaboration, flexible scheduling, and reliable attendance, with opportunities to contribute to sales goals and community banking services.

Qualifications

• At least 18 years of age.
• High school diploma, high school equivalency or currently attending high school.
• Six months of work experience in a retail or customer service environment preferred.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must successfully pass background investigation according to company policy.
• Must be able to get along with co-workers and work effectively in a team environment.

Responsibilities

• Provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success.
• Follow established policies in accordance with the bank and the supervisor's direction.
• Accountable for the personal achievement of monthly new account production as assigned by upper management.
• Participate in an active sales environment that may require in-store aisle prospecting.
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations.
• Receive cash and checks for deposit, verify amounts, and look for check endorsements.
• Examine cash carefully to guard against acceptance of counterfeit checks and identification.
• Enter transactions into computer and issue customer receipts.
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit.
• Process western union wires and cash advances.
• Cross-sell bank services and products.
• Provide bank services to a diverse customer base, including a large Spanish speaking population.
• Perform other tasks requested by supervisors as they relate to the bank and its functions.
• Regular and predictable attendance and punctuality.

Skills

Customer service

Teamwork

Flexible schedule

Background check required

Education

High school diploma or equivalent

Job description

First Community Bancshares, Inc. in Euless, TX seeks a customer service oriented Teller to handle cash transactions in a high-volume branch environment. You will assess customer needs, suggest bank products, and support daily operations with accuracy and compliance.

The role emphasizes team collaboration, flexible scheduling, and reliable attendance, with opportunities to contribute to sales goals and community banking services.