Banking Concierge & Teller

Fifth Third; Ashland, Northern (KY, KY); Hybride; USD 28 000 - 36 000; Plein temps

Résumé du poste

Fifth Third Bank in Ashland, KY, is seeking a CSR/Teller to deliver excellent customer service and support daily office operations. You will process transactions with accuracy, balance records, and refer customers to bankers for tailored financial solutions.

The role emphasizes confidentiality, policy adherence, and a flexible schedule to meet customer needs in a friendly banking environment.

Qualifications

• High school diploma or GED required.
• Experience with cash handling and customer service.
• Ability to interact confidently with the public and maintain confidentiality.

Responsabilités

• Deepen customer relationships and guide financial needs to appropriate partners.
• Provide follow up to customer questions and resolve issues promptly.
• Maintain confidentiality of customer information and uphold ethics.
• Refer customers to Bankers and partners for consultative conversations.
• Handle daily office tasks and coordinate with the platform team as needed.
• Keep knowledge of bank policies and procedures up to date.
• Balance records in line with policy and address outages with assistance when needed.

Connaissances

Cash handling

Customer service

Public interaction

Problem solving

Formation

High school diploma/GED

Description du poste

Fifth Third Bank in Ashland, KY, is seeking a CSR/Teller to deliver excellent customer service and support daily office operations. You will process transactions with accuracy, balance records, and refer customers to bankers for tailored financial solutions.

The role emphasizes confidentiality, policy adherence, and a flexible schedule to meet customer needs in a friendly banking environment.