Banking Concierge & Customer Growth Specialist

FirstBank; Jackson (TN); In loco; USD 36.000 - 52.000; Tempo pieno

Descrizione del lavoro

FirstBank is seeking a Universal Banker to deliver service excellence and efficiently process transactions. You will identify customer needs, provide guidance on bank products, and make referrals to appropriate partners.

The role involves assisting customers with transactions, meeting service standards, and supporting the branch with teller and financial service duties as needed. Notary preferred and high school diploma required.

Competenze

• High school diploma or equivalent required.
• Minimum of one year banking experience preferred.
• Notary license preferred.

Mansioni

• Identify customer needs and guide on bank products and services.
• Assist customers with transactional needs per guidelines and service standards.
• Support branch manager by performing Teller or Financial Service Rep duties as needed.
• Build relationships with community businesses and clients to achieve branch targets.
• Model consistent service and adhere to bank procedures and risk controls.

Conoscenze

Customer service

Needs discovery

Cross-selling

Formazione

High school diploma

Descrizione del lavoro

FirstBank is seeking a Universal Banker to deliver service excellence and efficiently process transactions. You will identify customer needs, provide guidance on bank products, and make referrals to appropriate partners.

The role involves assisting customers with transactions, meeting service standards, and supporting the branch with teller and financial service duties as needed. Notary preferred and high school diploma required.