Banking Concierge & Client Advisor

JPMorgan Chase & Co.

Prescott Valley (AZ)

On-site

USD 42,000 - 65,000

Full time

2 days ago

Be an early applicant

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Job summary

Chase, a leading financial services firm, seeks an Associate Banker to deliver exceptional client experiences and hospitality in the Prescott Valley branch. You will build trusted relationships by sharing product knowledge and solutions to help clients reach financial goals.

In this role you will welcome clients, assist with accounts, and showcase digital tools like Chase Mobile App and Chase.com. Strong communication, empathy, and teamwork are essential to success in a fast-paced banking

Qualifications

Ability to put clients first and exceed expectations with attentive, friendly service.
Ability to build trusted relationships with clients through genuine care.
Ability to engage clients with clear, polite communication and understanding needs.
Ability to resolve client issues quickly and accurately with attention to detail.
Ability to elevate the client experience through teamwork and service excellence.
Ability to learn products, services, and procedures quickly and accurately.
Client service experience or comparable experience.
High school diploma or GED equivalent.

Responsibilities

Create a welcoming environment by greeting clients and managing lobby traffic.
Exceed expectations by servicing accounts and opening new accounts per policies.
Educate clients on day-to-day banking and digital self-service options.
Build relationships by listening, asking questions, and sharing solutions with the team.
Assist with branch operations and cash handling while following procedures.