Client-First Banker & Financial Concierge

Next Frontier Capital; Columbus (OH); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Health benefits

Financial coaching

Retirement plan

Tuition reimbursement

Job summary

Chase is seeking an Associate Banker to deliver welcoming, attentive service and expert financial solutions at the branch. You will greet clients, assist with transactions and new accounts, and guide customers to digital tools to manage their money anytime, anywhere.

You will build trusted relationships, learn products quickly, and work with a team to provide seamless, high-quality service that supports clients in achieving their financial goals.

Qualifications

• High school diploma or GED.
• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships.
• Ability to learn products, services, and procedures.
• Cash handling experience.

Responsibilities

• Create a welcoming environment and greet clients.
• Exceed client expectations with transactions and new accounts.
• Educate clients on Chase mobile app and online banking.
• Build trusted relationships and refer to specialists.
• Perform branch operations and handle cash devices per policy.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Learning new products

Cash handling

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver welcoming, attentive service and expert financial solutions at the branch. You will greet clients, assist with transactions and new accounts, and guide customers to digital tools to manage their money anytime, anywhere.

You will build trusted relationships, learn products quickly, and work with a team to provide seamless, high-quality service that supports clients in achieving their financial goals.