Banking Center Sales & Service Leader

Republic Bank; Florence (KY); On-site; USD 42,000 - 64,000; Full time

Job summary

Republic Bank in Florence, Kentucky is seeking a Banking Center Supervisor to lead day-to-day operations and deliver an exceptional client experience. You will model sales-focused behavior, open deposits and loans, and ensure efficient service for walk-in and existing clients.

The role requires leadership to develop staff, manage daily and monthly reports, handle escalated issues, and maintain audit and compliance standards while growing deposit and loan products.

Qualifications

• Minimum of 2 years of banking experience.
• Minimum of 2 years of retail sales experience.
• Previous supervisor experience required.
• Fluent in English (speaking, reading, writing); Spanish preferred.
• NMLS registration may be required.

Responsibilities

• Ensure daily banking center operations run smoothly and Republic Experience is delivered.
• Sell, open, and maintain retail deposit and loan products by soliciting clients and referrals.
• Operate consumer loan applications for unsecured and auto loans.
• Direct staff development through training and coaching.
• Manage daily/monthly reports and resolve escalated issues.
• Maintain audit, compliance, and documentation standards.

Skills

Verbal communication

Team leadership

Organization

Decision making

Professionalism

Tools

Microsoft Office

Job description

Republic Bank in Florence, Kentucky is seeking a Banking Center Supervisor to lead day-to-day operations and deliver an exceptional client experience. You will model sales-focused behavior, open deposits and loans, and ensure efficient service for walk-in and existing clients.

The role requires leadership to develop staff, manage daily and monthly reports, handle escalated issues, and maintain audit and compliance standards while growing deposit and loan products.