Banking Center Pro: Service, Accounts & Growth

First-Horizon-Bank; Birmingham (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

First Horizon Bank is seeking a customer service-focused Teller/Personal Banker in an onsite retail banking environment in Birmingham, AL. The role emphasizes processing financial transactions, opening accounts, and introducing bank products to clients.

Responsibilities include handling deposits, account openings, outbound outreach, and assisting management with daily operations while ensuring compliance and delivering outstanding client experiences.

Qualifications

• HS diploma or GED and 1 year of teller experience preferred.
• Background/credit check required under S.A.F.E. Mortgage Licensing Act and related regulations.

Responsibilities

• Provide teller and platform support to minimize client wait times and ensure quality service.
• Identify client needs and recommend appropriate bank products and services.
• Open and process new demand and time deposit accounts (savings, IRAs, CDs, money market).
• Cross-sell to generate new business and deepen relationships.
• Conduct outbound calls to clients and prospects during campaigns.
• Assist with loan applications and hand off processing as needed.

Skills

Teller duties

Platform support

Cross-selling

Outbound calls

New accounts

Loan processing

Education

High School Diploma / GED

Job description

First Horizon Bank is seeking a customer service-focused Teller/Personal Banker in an onsite retail banking environment in Birmingham, AL. The role emphasizes processing financial transactions, opening accounts, and introducing bank products to clients.

Responsibilities include handling deposits, account openings, outbound outreach, and assisting management with daily operations while ensuring compliance and delivering outstanding client experiences.