Banking Center Manager — Growth & Client Experience

First Horizon Corp.; Knoxville (TN); On-site; USD 70,000 - 110,000; Full time

Job summary

First Horizon Bank in Knoxville is seeking a Strategic Banking Center Leader to coach and grow a high performing team. You will drive strategic initiatives, develop client relationships, and promote a culture aligned with our values.

The role emphasizes outstanding client experiences, sales leadership, risk awareness, and cost-conscious operations. You will mentor managers, ensure training, and collaborate across lines of business to deliver financial guidance.

Qualifications

• Bachelor's degree or 5–10 years related experience.
• Experience leading a banking center team.
• Knowledge of bank regulations and risk management.

Responsibilities

• Coach and manage the banking center team to execute strategic initiatives.
• Develop client relationships and expand the client base.
• Deliver excellent client experiences and resolve issues.
• Recruit, train, and retain a high-performing team.
• Ensure compliance and manage risk across operations.
• Drive operational efficiency and cost control.

Skills

Leadership

Coaching

Relationship building

Team management

Education

Bachelor's degree

Tools

Microsoft Office

Salesforce

Job description

First Horizon Bank in Knoxville is seeking a Strategic Banking Center Leader to coach and grow a high performing team. You will drive strategic initiatives, develop client relationships, and promote a culture aligned with our values.

The role emphasizes outstanding client experiences, sales leadership, risk awareness, and cost-conscious operations. You will mentor managers, ensure training, and collaborate across lines of business to deliver financial guidance.