Banking Center Leader: Growth, Service & Compliance

First Horizon Corp.; Knoxville (TN); Hybrid; USD 70,000 - 90,000; Full time

Job summary

First Horizon Corp. is seeking a Banking Center Manager to oversee sales, production, profitability, and regulatory compliance at the Knoxville location. This role ensures high-quality, accurate, and timely customer service while guiding a banking center team.

You will coach staff, build client relationships, manage risk and expenses, and promote a collaborative, ethical culture in line with First Horizon values and community engagement.

Qualifications

• Bachelor's degree or 2–4 years related experience and/or training; or equivalent combination of education and experience.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

• Coach, lead and manage banking center team to ensure all strategic initiatives are executed effectively.
• Establish and nurture relationships with key clients and partners to expand the client base.
• Deliver excellent client experiences and promptly resolve client issues.
• Recruit, train, develop, and retain a high-performing Retail banking center team.
• Lead, grow, coach, and motivate associates to execute banking center routines effectively, aligning with our Purpose, Values, and Action to deliver financial guidance and support.
• Collaborate with market operations and sales leadership to ensure compliance with bank regulations and the First Horizon code of ethics.

Skills

Microsoft Office

Salesforce

Education

Bachelor's degree

Tools

Salesforce

Microsoft Office

Job description

First Horizon Corp. is seeking a Banking Center Manager to oversee sales, production, profitability, and regulatory compliance at the Knoxville location. This role ensures high-quality, accurate, and timely customer service while guiding a banking center team.

You will coach staff, build client relationships, manage risk and expenses, and promote a collaborative, ethical culture in line with First Horizon values and community engagement.