Banking Center Manager

First Horizon Corp.; North Little Rock, Northern (AR, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

First Horizon Corp. in North Little Rock, AR, is seeking a Banking Center Manager to lead a on-site team, nurture client relationships, and oversee daily branch operations. You will drive service quality and profitability while engaging with the local community.

The role requires strong leadership, sales focus, and the ability to ensure regulatory compliance, staff training, and efficient expense management in a dynamic banking environment.

Qualifications

• Bachelor's degree required.
• 1-2 years related experience or equivalent.
• Proficient with Word, Excel and Outlook.
• Background/credit check and SAFÉ Mortgage Licensing Act compliance required.

Responsibilities

• Lead banking center team and drive sales and service.
• Develop market area through proactive sales calls and networking.
• Build and maintain strong client relationships.
• Ensure staffing is adequate and staff are trained to meet service standards.
• Monitor production efficiency and control expenses.
• Ensure regulatory compliance and handle customer service issues.

Skills

Leadership

Customer service

Sales

Regulatory compliance

Education

Bachelor's degree

Tools

Microsoft Word

Excel

Outlook

Job description

Location: Onsite listed in the job posting.

Schedule: Monday - Thursday 8:00am - 5:00pm, Friday 8:00am - 6:00pm, Saturday 9:00am - 12:00pm

Summary

If you’re a natural leader and want to lead a team at a strong company with exceptional support, then you’ll want to be one of our banking center managers! You will immerse yourself in the community, build and maintain client relationships, and oversee all banking center functions to lead your team's success.

Key Responsibilities Include

• Business development of market area through proactive sales calls and networking to meet or exceed all consumer and business loans, deposits and fee income goals.
• Involvement in the local market/community through civic organizations or community groups.
• Ensure that personnel are trained and motivated to attain high quality customer service standards and profit goals through proactive sales.
• In conjunction with support groups such as retail administration for retail branch managers, develop, identify and implement activities within the branch market area.
• Ensure that appropriate staffing is maintained at all times to provide high quality customer service levels.
• Regularly monitor the efficiencies of production standards.
• Ensure that regulatory compliance standards are met.
• Responsible for controlling operational and administrative expenses.
• Responsible for resolving all customer service problems.
• Responsible for representing the company in a professional manner at all civic and community affairs.

Qualifications Include

• Bachelor's degree
• 1-2 years related experience or an equivalent combination of education and experience
• Experience with Microsoft Word, Excel, and Outlook
• As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.

As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.