Banking Center Manager

First-Horizon-Bank; North Little Rock (AR); On-site; USD 50,000 - 75,000; Full time

Job summary

First Horizon Bank and its North Little Rock location seek a Banking Center Manager to lead a team, build client relationships, and oversee all branch operations.

You will drive local market engagement, meeting loan, deposit, and fee goals while ensuring compliance and cost control, delivering exceptional service to the community.

Qualifications

• Bachelor's degree
• 1-2 years related experience or an equivalent combination of education and experience
• Experience with Microsoft Word, Excel, and Outlook
• Background/credit check required; compliance with the SAFÉ Mortgage Licensing Act of 2008 and related regulations; ongoing employment contingent upon meeting requirements.

Responsibilities

• Lead and develop the banking center team to achieve service and sales goals.
• Build community relationships and participate in local civic organizations.
• Train and motivate staff to deliver high-quality customer service and meet profit goals.
• Coordinate branch activities with retail administration for market outreach and staffing.
• Monitor production efficiency and ensure regulatory compliance.
• Control operating and administrative expenses.
• Resolve customer service issues and represent the company professionally in community affairs.

Education

Bachelor's degree

1-2 years related experience

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Location: Onsite listed in the job posting.

Schedule: Monday - Thursday 8:00am - 5:00pm, Friday 8:00am - 6:00pm, Saturday 9:00am - 12:00pm

Summary

If you’re a natural leader and want to lead a team at a strong company with exceptional support, then you’ll want to be one of our banking center managers! You will immerse yourself in the community, build and maintain client relationships, and oversee all banking center functions to lead your team's success.

Key Responsibilities Include

• Business development of market area through proactive sales calls and networking to meet or exceed all consumer and business loans, deposits and fee income goals.
• Involvement in the local market/community through civic organizations or community groups.
• Ensure that personnel are trained and motivated to attain high quality customer service standards and profit goals through proactive sales.
• In conjunction with support groups such as retail administration for retail branch managers, develop, identify and implement activities within the branch market area.
• Ensure that appropriate staffing is maintained at all times to provide high quality customer service levels.
• Regularly monitor the efficiencies of production standards.
• Ensure that regulatory compliance standards are met.
• Responsible for controlling operational and administrative expenses.
• Responsible for resolving all customer service problems.
• Responsible for representing the company in a professional manner at all civic and community affairs.

Qualifications Include

• Bachelor's degree
• 1-2 years related experience or an equivalent combination of education and experience
• Experience with Microsoft Word, Excel, and Outlook
• As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.

As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.