Banking Center Manager

First Horizon Bank; North Little Rock (AR); On-site; USD 55,000 - 85,000; Full time

Job summary

First Horizon Bank in North Little Rock, AR is seeking a Banking Center Manager to lead a team, build client relationships, and oversee all branch operations to drive service quality and profitability.

You will engage with the local community, ensure staff deliver high standards, manage schedules, and collaborate with support groups to meet loan, deposit, and fee income goals.

Qualifications

• Bachelor's degree required.
• 1-2 years of related experience or equivalent.
• Experience with Microsoft Word, Excel, and Outlook.

Responsibilities

• Business development in the market to meet goals for loans, deposits and fees.
• Engage with community groups and civic organizations.
• Train and motivate staff to deliver high quality customer service and meet profit goals.
• Collaborate with retail administration to plan branch activities and staffing.
• Maintain appropriate staffing to ensure high quality customer service.
• Monitor production efficiencies and ensure operational standards.
• Ensure compliance with regulatory standards.
• Manage branch expenses and control costs.
• Resolve customer service issues and represent the company professionally.

Skills

Leadership

Customer service

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Job Description

Location: Onsite listed in the job posting.

Schedule: Monday - Thursday 8:00am - 5:00pm, Friday 8:00am - 6:00pm, Saturday 9:00am - 12:00pm

Summary

If you’re a natural leader and want to lead a team at a strong company with exceptional support, then you’ll want to be one of our banking center managers! You will immerse yourself in the community, build and maintain client relationships, and oversee all banking center functions to lead your team's success.

Key Responsibilities Include

• Business development of market area through proactive sales calls and networking to meet or exceed all consumer and business loans, deposits and fee income goals.
• Involvement in the local market/community through civic organizations or community groups.
• Ensure that personnel are trained and motivated to attain high quality customer service standards and profit goals through proactive sales.
• In conjunction with support groups such as retail administration for retail branch managers, develop, identify and implement activities within the branch market area.
• Ensure that appropriate staffing is maintained at all times to provide high quality customer service levels.
• Regularly monitor the efficiencies of production standards.
• Ensure that regulatory compliance standards are met.
• Responsible for controlling operational and administrative expenses.
• Responsible for resolving all customer service problems.
• Responsible for representing the company in a professional manner at all civic and community affairs.

Qualifications Include

• Bachelor's degree
• 1-2 years related experience or an equivalent combination of education and experience
• Experience with Microsoft Word, Excel, and Outlook
• As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.

As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.