Banking Center Leader: Growth, Service & Compliance

First-Horizon-Bank; Newport (TN); On-site; USD 70,000 - 100,000; Full time

Job summary

First Horizon Bank is seeking a Banking Center Manager to oversee sales, production, profitability, and regulatory compliance for the banking center in Newport, TN. The role focuses on delivering quality customer service and leading a high-performing team to meet strategic goals.

You will coach staff, develop client relationships, ensure risk controls, and drive operational efficiency while representing the company in the local market and community engagements.

Qualifications

• Bachelor's degree from four-year college or university.

Responsibilities

• Strategic leadership: coach, lead, and manage banking center team to execute initiatives.
• Sales and business development: establish relationships and drive client base growth.
• Client experience: deliver excellent customer service and resolve issues promptly.
• Team management: recruit, train, develop, and retain a high-performing team with regular coaching.
• Compliance and risk management: ensure adherence to regulations, policies, and ethics.
• Operational efficiency: monitor metrics, reduce costs, and coordinate with Retail Operations.

Tools

Microsoft Office

Salesforce

Job description

First Horizon Bank is seeking a Banking Center Manager to oversee sales, production, profitability, and regulatory compliance for the banking center in Newport, TN. The role focuses on delivering quality customer service and leading a high-performing team to meet strategic goals.

You will coach staff, develop client relationships, ensure risk controls, and drive operational efficiency while representing the company in the local market and community engagements.