Banking Center Leader - Growth & Client Experience

First Horizon Bank; Miami Beach (FL); On-site; USD 75,000 - 110,000; Full time

Job summary

First Horizon Bank is seeking a strategic Banking Center Leader in Miami Beach to guide the retail team, drive sales performance, and deliver exceptional client experiences. You will recruit, train, and mentor staff, promote the company culture, and build strong client relationships within the local market.

The role emphasizes leadership, risk management, and operational efficiency while ensuring compliance with regulations and internal controls.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Experience leading retail banking teams and driving sales.
• Strong communication and customer service skills.

Responsibilities

• Coach, lead and manage banking center team to ensure strategic initiatives are executed effectively.
• Promote First Horizon Bank culture and engage associates to boost morale and retention.
• Build and nurture relationships with key clients and partners to grow the client base.
• Ensure compliance with bank regulations, policies, procedures and ethics.
• Drive operational excellence and manage expenses while monitoring performance metrics.

Skills

Leadership

Coaching

Sales skills

Customer service

Risk management

Operations management

Education

Bachelor's degree

Tools

Microsoft Office

Salesforce

Job description

First Horizon Bank is seeking a strategic Banking Center Leader in Miami Beach to guide the retail team, drive sales performance, and deliver exceptional client experiences. You will recruit, train, and mentor staff, promote the company culture, and build strong client relationships within the local market.

The role emphasizes leadership, risk management, and operational efficiency while ensuring compliance with regulations and internal controls.