Strategic Banking Center Leader: Growth & Client Experience

First Horizon Corp.; Miami Beach (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

First Horizon Corp. is seeking a Banking Center Manager in Miami Beach, FL to lead a retail banking team and drive strategic initiatives. You will coach staff, build client relationships, and ensure service excellence while maintaining compliance and operational efficiency.

The role emphasizes cross-functional collaboration, team development, and adherence to bank policies, with a focus on delivering financial guidance to clients and promoting a positive work culture.

Qualifications

• Bachelor's degree (4-year college or university) or equivalent experience.
• 2–4 years related experience and/or training or equivalent combination.

Responsibilities

• Provide strategic leadership to coaching, leading, and managing the banking center team.
• Drive sales and business development through coaching, client relationships, and cross-team partnership.
• Deliver excellent client experiences and promptly resolve client issues.
• Recruit, train, develop, and retain a high-performing banking center team.
• Ensure compliance with bank regulations, policies, and risk controls; complete required training.
• Lead operational excellence and manage expenses in the banking center.

Skills

Coaching

Leadership

Customer service

Team management

Education

Bachelor's degree

Tools

Microsoft Office

Salesforce

Job description

First Horizon Corp. is seeking a Banking Center Manager in Miami Beach, FL to lead a retail banking team and drive strategic initiatives. You will coach staff, build client relationships, and ensure service excellence while maintaining compliance and operational efficiency.

The role emphasizes cross-functional collaboration, team development, and adherence to bank policies, with a focus on delivering financial guidance to clients and promoting a positive work culture.