Banking Center Leader: Growth, Coaching & Client Experience

First Horizon Corp.; Fort Myers (FL); Hybrid; USD 75,000 - 110,000; Full time

Job summary

First Horizon Bank (Firstpower) in Fort Myers, FL seeks an experienced Retail Banking Center Leader to drive strategic initiatives, grow the client base, and deliver exceptional client experiences. You will recruit, coach, and develop a high-performing team, ensuring compliance and efficient operations in a dynamic market.

The role emphasizes cross-functional collaboration, risk management, and community engagement to advance First Horizon's purpose and values while delivering financial guidance

Qualifications

• Bachelor's degree or equivalent; 2–4 years related experience may substitute.
• Experience in banking center management or leadership preferred.
• Familiarity with NMLS licensing and SAFE Act compliance.

Responsibilities

• Lead banking center team to execute strategic initiatives.
• Develop relationships with clients and partners to grow the client base.
• Deliver excellent client experiences and resolve issues promptly.
• Coach and develop retail banking center staff.
• Ensure regulatory compliance and risk controls.
• Improve operational efficiency and manage expenses.
• Handle additional duties as assigned.

Skills

Coaching

Leadership

Relationship building

Education

Bachelor's degree or equivalent

Tools

Microsoft Office Suite

Salesforce

Job description

First Horizon Bank (Firstpower) in Fort Myers, FL seeks an experienced Retail Banking Center Leader to drive strategic initiatives, grow the client base, and deliver exceptional client experiences. You will recruit, coach, and develop a high-performing team, ensuring compliance and efficient operations in a dynamic market.

The role emphasizes cross-functional collaboration, risk management, and community engagement to advance First Horizon's purpose and values while delivering financial guidance