Banking Center Leader: Elevate Service & Growth

Socket.dev; Kansas City (MO); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

401(k) company match

PTO

Tuition reimbursement

Job summary

Central Bank of the Midwest in the Kansas City area seeks a results-driven team leader to guide a retail banking unit and drive customer excellence.

This role emphasizes building rapport with stakeholders, mentoring staff, and aligning daily operations with strategic goals.

If you have leadership experience in banking and a passion for service, you’ll thrive in a culture that values belonging, development, and community impact.

Qualifications

• Strong leadership, coaching, and motivational skills for leading and developing a team.
• Background in driving sales goals, coaching to performance targets, and maintaining high customer service standards.
• Ability to learn and execute internal operating policies, procedures, and regulations (banking or regulated environment a plus).
• Thorough knowledge of bank products and services.
• Strong verbal, reading, listening, and written communication skills; team player from diverse backgrounds.
• Bachelor’s or Associates degree preferred; or equivalent training/experience.
• Willingness to assume additional responsibilities/duties/projects.
• Must maintain a current, valid driver’s license.

Responsibilities

• Lead and develop a team with strong leadership and motivation.
• Drive sales goals while maintaining high customer service standards.
• Learn and implement internal policies, procedures, and regulations.
• Promote thorough knowledge of bank products and services.
• Collaborate with diverse internal and external stakeholders.

Skills

Leadership

Sales coaching

Customer service

Bank products knowledge

Communication skills

Teamwork

Driver's license

Education

Bachelor’s or Associate degree

Job description

Central Bank of the Midwest in the Kansas City area seeks a results-driven team leader to guide a retail banking unit and drive customer excellence.

This role emphasizes building rapport with stakeholders, mentoring staff, and aligning daily operations with strategic goals.

If you have leadership experience in banking and a passion for service, you’ll thrive in a culture that values belonging, development, and community impact.