Relationship Banker — Growth & Customer Impact

Central Bank; Claycomo (MO); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, and vision coverage

401(k) with company contributions

Paid time off and holidays

Tuition reimbursement

Career growth and internal promotion

Job summary

Central Bank of the Midwest is seeking a customer-focused Retail Banker to engage with clients, open accounts, and process transactions in a fast-paced branch environment. You will promote a range of banking products and services while delivering excellent service.

The role emphasizes proactive needs discovery, digital tools education, and meeting sales targets. We offer competitive compensation, robust benefits, and opportunities for growth within a relationship-driven organization.

Responsibilities

• Build trust with customers by proactively identifying their financial needs and offering appropriate bank products and services.
• Serve as the primary point of contact for customers by assisting with account openings and financial transactions in a friendly and professional manner.
• Educate customers on banking tools, services, and digital platforms to enhance their banking experience.
• Meet and exceed sales goals by actively promoting checking accounts, loans, credit cards, and other financial products.
• Build rapport with customers by actively listening, maintaining a positive attitude, and resolving concerns with professionalism and care.
• Process financial transactions, ensuring accuracy and adherence to policies.
• Balance assigned cash drawer and research any discrepancies as needed.
• Make referrals to other lines of business for traditional and non-traditional banking products and services.
• Maintain knowledge of all bank products, services, and promotions to effectively assist customers.
• Make outbound sales calls to prospects and existing customers
• Meet or exceed daily/weekly calls and sales targets

Job description

Central Bank of the Midwest is seeking a customer-focused Retail Banker to engage with clients, open accounts, and process transactions in a fast-paced branch environment. You will promote a range of banking products and services while delivering excellent service.

The role emphasizes proactive needs discovery, digital tools education, and meeting sales targets. We offer competitive compensation, robust benefits, and opportunities for growth within a relationship-driven organization.