Banking Center Leader: Elevate Customer Experience

Security-Bank-of-Kansas-Cit; Gladstone (MO); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

11 paid holidays

Growth opportunities

Paid time off

Discounted banking services

Job summary

Security Bank of Kansas City in Gladstone, MO seeks an Assistant Banking Center Manager to lead client service and drive growth. You will deliver an excellent customer experience, coach staff, and promote bank products through proactive relationship building.

Requirements include 2–3 years in banking or sales, strong communication, and leadership skills. This is a full-time, in-office role with competitive holidays and benefits.

Qualifications

• 2–3 years banking, retail or sales experience.
• Excellent English verbal and written communication.
• Ability to analyze customer needs and provide financial solutions.

Responsibilities

• Create market-specific business development strategies to grow market share.
• Supervise teller area and assist tellers as needed.
• Provide exceptional customer service and identify cross-sell opportunities.
• Plan teller scheduling and train/coach staff.

Skills

Customer service

Leadership

Sales skills

Communication

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Banking software

Job description

Security Bank of Kansas City in Gladstone, MO seeks an Assistant Banking Center Manager to lead client service and drive growth. You will deliver an excellent customer experience, coach staff, and promote bank products through proactive relationship building.

Requirements include 2–3 years in banking or sales, strong communication, and leadership skills. This is a full-time, in-office role with competitive holidays and benefits.