Banking Center Lead: Customer Experience & Sales

Security Bank of Kansas City; Smithville (MO); Presencial; USD 52 000 - 76 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

11 paid holidays

Generous PTO

Discounted banking services

Resumo da oferta

Security Bank of Kansas City is seeking an Assistant Banking Center Manager in Missouri. This role focuses on delivering exceptional customer experiences, coaching staff, and driving growth through targeted business development strategies.

You will manage the banking center operations in the absence of the Manager and help deepen customer relationships across channels. The position emphasizes sales aptitude, operational knowledge, and a proactive approach to identifying customer needs and

Qualificações

• Demonstrated customer service experience and the ability to build relationships.
• Professional appearance and strong communication skills are required.
• Proficiency with office technology and common software tools.
• Ability to multi-task, manage time effectively, and meet goals.
• Sales aptitude and willingness to refer customers to other bank products.

Responsabilidades

• Create market-specific business development strategies to grow market share.
• Promote bank products and services through in-person, phone, and email interactions.
• Coach and mentor branch staff to deliver a superior customer experience.
• Ensure compliance with policies and protect customer privacy while processing transactions.

Conhecimentos

Customer service

Professional appearance

Office technology

Communication

Multi-tasking

Sales skills

Time management

Formação académica

High school diploma

Descrição da oferta de emprego

Security Bank of Kansas City is seeking an Assistant Banking Center Manager in Missouri. This role focuses on delivering exceptional customer experiences, coaching staff, and driving growth through targeted business development strategies.

You will manage the banking center operations in the absence of the Manager and help deepen customer relationships across channels. The position emphasizes sales aptitude, operational knowledge, and a proactive approach to identifying customer needs and