Banking Center Customer Advisor & Growth Specialist

WesBanco; New Albany (IN); On-site; USD 32,000 - 46,000; Full time

Job summary

WesBanco in New Albany, IN is seeking a Customer Service Advisor who will deliver excellent in-person service, identify customer needs, and process account transactions. The role is 100% in-office with locations including Spring Street, State Street, Highlander Point, Peachtree, and Hamburg Banking Centers; flexibility to float to nearby centers as needed.

You will actively promote bank products, open deposits, and refer clients to partners.

Qualifications

• Excellent customer service skills required.
• Ability to identify sales opportunities and refer customers.
• Strong relationship-building abilities for Retail banking.
• Proficient in handling deposits, transactions and cash.
• Effective communication and teamwork in a branch environment.

Responsibilities

• Identify and refer customers to bank products.
• Open new deposit accounts and process transactions.
• Provide CSR support and promote banking services.
• Outbound calls for onboarding and prospecting of new Retail customers.
• Maintain security, compliance, and branch procedures.
• Collaborate with branch staff to meet goals and support customers.

Skills

Customer service

Sales promotion

Relationship building

Communication skills

Teamwork

Education

High School Diploma

Job description

WesBanco in New Albany, IN is seeking a Customer Service Advisor who will deliver excellent in-person service, identify customer needs, and process account transactions. The role is 100% in-office with locations including Spring Street, State Street, Highlander Point, Peachtree, and Hamburg Banking Centers; flexibility to float to nearby centers as needed.

You will actively promote bank products, open deposits, and refer clients to partners.