Banking Center CSA: Customer Service & Growth

WesBanco Bank Inc.; Bridgeport (WV); On-site; USD 32,000 - 42,000; Full time

Job summary

WesBanco Bank Inc. is seeking a Customer Service Advisor to deliver excellent customer service while identifying sales opportunities and processing account transactions.

The role responds to Banking Center needs, supports CSR and sales platforms, and builds consumer and business relationships by promoting bank products and services. Responsibilities include opening new deposit accounts, handling transactions, and referring customers to partners for product solutions.

Qualifications

• High School Diploma or GED required.
• Minimum of one year banking experience preferred.
• Minimum of three years of Cash Handling, Sales, and Customer Service experience preferred.
• Ability to open new deposit accounts and process transactions.

Responsibilities

• Model the bank's Mission, Vision, and Pledge.
• Assess customer financial needs and refer to business partners for promotion of products.
• Accept and accurately process all financial service transactions.
• Open new deposit accounts and balance cash drawer while following procedures.

Skills

Excellent Customer Service

Referral Opportunities

Relationship Building

Sales Promotion

Communication Skills

Cash Handling

Education

High School Diploma or GED

Job description

WesBanco Bank Inc. is seeking a Customer Service Advisor to deliver excellent customer service while identifying sales opportunities and processing account transactions.

The role responds to Banking Center needs, supports CSR and sales platforms, and builds consumer and business relationships by promoting bank products and services. Responsibilities include opening new deposit accounts, handling transactions, and referring customers to partners for product solutions.